Why Clients Return to Our Quantity Surveying Team – Time and Time Again

Confidence, clarity, and financial control – these are the pillars of effective Quantity Surveying. But beyond the numbers, what truly makes a project successful? We believe it’s the people behind it, the expertise that drives it, and the lasting impact it creates. The developments we help bring to life don’t just change skylines; they shape communities and influence lives, leaving a mark that lives long beyond our involvement.

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Here, Gareth Robertson, Walker Sime’s UK Director of Quantity Surveying, Chris Tildsley, Director leading the Liverpool QS team, and Gavin Prothero, Associate Director, share their insights on how they believe our ability to foster relationships and solve complex challenges helps us create lasting value and keeps our clients coming back time and time again.

Aligning with Client Goals

We know that a one-size-fits-all approach does not work. Every project is different, and every client has unique goals. Our team understands this which is why we align our expertise with client ambitions. We take the time to understand our clients’ objectives, whether they are driven by cost, sustainability, speed, or innovation. Bringing the right level of resource to a project is crucial, and we make sure that clients always have the right people, at the right time, doing the right things. By working in partnership with clients, we ensure that their vision is realised while maintaining financial discipline.

A Complete and Rounded Service

The hallmark of our Quantity Surveying team is not just what we do, it’s how we do it. Our clients not only receive a service; they experience a partnership that adds real value from inception to completion. Our support of clients ensures their projects are financially sound from the outset, meticulously working through early-stage cost planning to maximise efficiency and avoid costly surprises. Project viability and affordability are the foundation of what we do. We know how early cost planning can save sometimes millions on a high-value project.

Our expertise enables us to transition projects from unviable to viable by optimising cost models, improving feasibility assessments, and providing robust financial frameworks that inform and refine the designer’s brief. This ensures that every element of the project is both financially and structurally sound, creating a foundation for long-term success while eliminating nasty surprises further down the line.

Cost control is embedded into every stage, with contingency planning and budget management designed to prevent ‘budget creep’; a challenge that can derail even the most well-planned projects. Our team actively monitors budgets, identifying potential risks early and implementing strategies to mitigate them. We work collaboratively with stakeholders, ensuring transparency and alignment at every stage.

But it’s not just about the numbers. Managing client expectations is at the heart of a smooth process, and we take pride in keeping all stakeholders aligned, ensuring that aspirations and financial realities remain in sync. Clear, consistent communication is a key part of our service, allowing clients to feel confident that their project is on track.

Expertise, Adaptability, and Market Insight

Construction projects are notoriously stressful. We know that. The complexity, financial pressures, and numerous moving parts can often feel overwhelming. We help ease stress by providing clear guidance, proactive solutions, and reliable communication. By handling the complexities of cost control, procurement, and risk mitigation, we enable our clients to focus on their vision, knowing that they have a trusted partner managing the details. These “softer” benefits are often the most appreciated aspects of our service.

Projects, by their nature, come with challenges. When you work with the right QS team it means those challenges are anticipated and managed effectively. Our team is not only knowledgeable but also well-connected, with the expertise to engage with the right people at the right time. This means we advise on the best procurement strategies, ensuring accurate and appropriate approaches tailored to the specific needs of the project. Whether it’s choosing the right contractors, negotiating competitive pricing, or navigating complex market conditions, our team provides clients with the confidence to make informed decisions.

Mitigating risk

Mitigating risk is at the heart of our service. We don’t just identify risks; we actively develop strategies to manage and reduce them. Whether it’s financial risk, contractual uncertainties, supply chain challenges, or regulatory compliance, we work proactively to keep projects on track. We analyse potential pitfalls early in the process, ensuring that contingency measures are in place before they become critical issues. This allows our clients to proceed with confidence, knowing that their projects are safeguarded against unexpected disruptions.

We take immense pride in the projects we work on, understanding that developments shape communities and impact lives. Our in-depth understanding of market trends allows us to provide clients with the latest insights, ensuring projects are both cost-effective and sustainable. We monitor shifts in the construction industry, from material costs to labour availability, helping our clients stay ahead of the curve. Recognising the nuances of a project and overcoming technical hurdles helps ensure smooth delivery even in the face of complexity. We don’t just solve problems as they arise; we foresee them and when we do, we address them before they become an issue.

Beyond cost and planning, we also help our clients navigate regulatory requirements, risk management, and sustainability considerations. With increasing pressures to meet environmental targets and adopt innovative construction methods, our quantity surveyors ensure projects not only meet but exceed industry standards. This forward-thinking approach helps clients feel reassured that their projects are built for the future.

It’s all about the People

We believe our QS team has special qualities; it’s how they got the job. They are adaptable, knowledgeable, and proactive in their roles. On any given day, they could be managing complex infrastructure, mediating between construction parties, or working with multiple agencies to keep things moving forward. Beyond their technical expertise, our team members are ‘people people’; they understand the human aspect of construction and excel at building strong relationships. Their ability to communicate effectively, manage expectations, and bring people together ensures that projects run smoothly and successfully.

Ultimately, those who work with us know the difference. The level of service, the depth of expertise, and the commitment to excellence create a partnership that goes beyond transactions – it becomes a trusted relationship. That’s why our clients come back. Once you’ve worked with us, you’ll understand the true value of our service. And that’s why those in the know choose to return, time and time again.